Frequently asked questions
Macs Security Locksmiths get asked many questions. A list of the most frequently asked questions is provided below, but if you can not find the answer to your question please call 0800 043 0794 and we will be happy to help with any questions you may have..
| Can you gain entry to my house without any damage to the locks or doors? | |
| Yes, about 97% of lock outs can be opened using non-destructive methods. | |
| If you need to replace parts will you need to come back at a later date? | |
| All of our locksmiths carry a full range of stock therefore most jobs can be completed within one visit. | |
| If im locked out how long will it take for you to reach me? | |
| It depends on your location but as we are local to most areas we aim to be with you within 30- 60 minutes. | |
| Will I have to pay for a survey on my locks? | |
| No. We provide free no obligation surveys and quotes to all our customers. | |
| Ive spoken to a number of double glazing companies about my Upvc door lock not working properly, they have mentioned it may need a new mechanisim, What does this mean? And can you supply and fit it? | |
| The double glazing companies may be right. A mechanisim is a long metal strip that is concealed within your upvc door, this is a more complex door lock than the tradiontional wooden door lock. Our company specialise in this field, and are able to supply and fit it. | |
| My insurance company has requested that I upgrade my locks to a 5 lever Dead Lock. What does this mean? | |
| Yes this is common, most insuarnce companies will reqiure a British Stanard 5 lever Mortice on all external door- this is commonly known as a Chubb lock. Note: By not having this type of lock, your insurance may be invalid. | |
| I run a B & B we are interested in having a master key for all our bedrooms. Are you able to supply and fit this type of system? | |
| Yes we are able to supply and fit a fully comprehensive suite system to your indiviual specification needs. | |
| What types of payment do you accept? | |
| We accept cash, card or cheque (cheques must be accompanied with a guarantee card for the full amount) | |
| Why should I choose your company? | |
| As a local family run business, We aim to provide the best possible solutions to all your lock requirements tailoring our services to your specific needs. We are also fully insured and CRB checked so you know you’re in safe hands. |



